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In an Emergency always CALL 999

If you have a concern about fire safety in a premises or wish to report what you think might be a fire risk please ring 0300 123 1669.  Further information about reporting a premises. 

As a department of Norfolk County Council, Freedom of Information requests relating to NFRS are handled by the NCC information management team.  More information about FOI, including how to make a request.

As a department of Norfolk County Council, Norfolk Fire and Rescue Service seek to provide a service of the highest quality and standards. Unfortunately, there are times when things go wrong. To help ensure that you get a courteous, fair and consistent response to your concerns, please refer to the NCC website where you can make a complaint

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Tel:  0300 123 1669 Fax:  01603 812261  Textphone: 0344 800 8011

Address:  Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House,
Falconers Chase,
NR18 0WW

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Norfolk Fire and Rescue Service seeks to provide a service of the highest quality and standards.  To enable us to do this we would like to hear from you. Whether you wish to compliment, comment, or complain contacting us is easy.

Data Protection Notice

Any personal data that you supply will be treated in accordance with the Data Protection Act 1998 and will be used only for the purpose for which it is given.

Foresty Fire Risk

The Forestry Commission has amended the Fire Severity Index to Low with immediate effect.

It will remain at Low until further notice.

Further information about the Fire Severity Index.

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Norfolkfire Even when theyre asleep the naughty elves are causing trouble Never go to sleep with candles burning and make sure they're always away from furniture, fabric and decorations #ElfandSafety #ElfontheShelf
04:18PM Dec 18
Norfolkfire Naughty Elf!!!!!! When we said stay with your cooking, don't leave it unattended this wasn't quite what we meant! #Elfontheshelf #elfandsafety
05:55PM Dec 17
Norfolkfire These naughty elves are an #ElfAndSafety nightmare Dont get your electrics and tinsel in a tangle. Always check your decorations, plugs and sockets for a safe holiday time #elfontheshelf
01:50PM Dec 15
Norfolkfire Helllllllllllllllllllllllllllp! Those naughty elves are holding some of our Firefighters hostage, so we need more to replace them!!! #elfontheshelf Info on #vacancies here... www.norfolkfireservice...
12:01PM Dec 14
Norfolkfire Naughty elves We hope you are better behaved by them and don't become a Christmas statistic.... THINK... don't drink .... Arrange a taxi or a designated driver. #Elfontheshelf #Fatal4 #ElfandSafety
12:08PM Dec 13

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