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Using our Website

The Norfolk County Council's Fire and Rescue website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the Norfolk Fire and Rescue Service website after a change has been made is your acceptance of the change.

Any material found at the Norfolk Fire and Rescue Service website, including text or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for your own personal non-commercial use or for educational use.

Permission for any other use must be obtained from the Service Delivery Support Team, Norfolk Fire and Rescue Service.  Applications should be made to the Service Delivery Support Team by:

Internet: Contact us

Post:  Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House,
Falconers Chase,
NR18 0WW

Telephone:  0300 123 1669

We allow you onto in return for you agreeing not to adapt, alter or create any derivative work from any of the material contained in this site.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Intellectual property

The names, images and logos identifying Norfolk Fire and Rescue Service and/or Norfolk County Council, are proprietary marks of Norfolk County Council. Copying of our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.

Requests for permission to use our logo should be directed to the Service Delivery Team (as above).  Tell us who you are, the organisation you represent (if any) and how and why you wish to use our logo. Please include your name, address, telephone number, fax number and e-mail address.


The Norfolk Fire and Rescue Service's website and material relating to Government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied (as far as permitted by law), including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. We will not be liable for any loss or damage arising from use of the Norfolk Fire and Rescue Service web site. This limitation of liability includes, without limitation, liability for indirect or consequential loss, loss of (or loss of use of) data, loss of income or profits, damage to property and claims of third parties.
None of the exclusions and limitations contained in these Terms and Conditions are intended to limit any rights you may have which may not lawfully be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence.

Hyperlinking to us at Norfolk Fire and Rescue Service

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site.

However, we do not permit our pages to be loaded into frames on your site. The Norfolk Fire and Rescue Service pages must load into the user's entire window.

Hyperlinking by us at Norfolk Fire and Rescue Service

We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Website advertising

We use advertisements from Google AdSense on our website. Norfolk Fire and Rescue Service does not warrant the accuracy of any description or statement contained in any advertisement on this website, nor does it endorse any product or service advertised.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.


Your authorisation to use the Norfolk Fire and Rescue Service website automatically terminates without notice if you fail to comply with any of the Terms and Conditions and decisions on this are at our sole discretion. On termination, you must cease all use of the Norfolk Fire and Rescue Service website and destroy all and any materials copied directly or indirectly from the Norfolk Fire and Rescue Service website.


These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Foresty Fire Risk

The Forestry Commission has amended the Fire Severity Index to Low with immediate effect.

It will remain at Low until further notice.

Further information about the Fire Severity Index.

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Norfolkfire These naughty elves are an #ElfAndSafety nightmare Dont get your electrics and tinsel in a tangle. Always check your decorations, plugs and sockets for a safe holiday time #elfontheshelf
01:50PM Dec 15
Norfolkfire Helllllllllllllllllllllllllllp! Those naughty elves are holding some of our Firefighters hostage, so we need more to replace them!!! #elfontheshelf Info on #vacancies here... www.norfolkfireservice...
12:01PM Dec 14
Norfolkfire Naughty elves We hope you are better behaved by them and don't become a Christmas statistic.... THINK... don't drink .... Arrange a taxi or a designated driver. #Elfontheshelf #Fatal4 #ElfandSafety
12:08PM Dec 13
Norfolkfire These naughty elves have got their angels muddled up We hope they've tested that alarm #TestItTuesday #elfonashelf
12:01PM Dec 12
Norfolkfire Great work @NorfRS & @Norfolkfire top team! Well done to those who braved the cold to get their seats checked too
07:41PM Dec 09

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