Current safety plan

This document is the current Safety Plan for 2011 - 2014.

Our service objectives and priorities can be summarised with the following headings:-

Prevention: To prevent fires and other emergencies from happening

Priority: To target community fire safety advice for older people.

Protection: To reduce the impact of fires and other emergencies on people

Priority: To increase the number of homes in Norfolk with working smoke detectors.

Response: To respond efficiently and effectively to calls for assistance

Priority: To improve our approach to operational audit and review.

People: To build a diverse, skilled, safe and high-performing workforce

Priority: To ensure our arrangements for operational assurance are robust.

Manage: To manage resources efficiently and responsibly

Priority: To improve our efficiency.

Community: To ensure we meet customers’ expectations

Priority: To understand the community better.