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In an Emergency always CALL 999

If you have a concern about fire safety in a premises or wish to report what you think might be a fire risk please ring 0300 123 1669.  Further information about reporting a premises. 

As a department of Norfolk County Council, Freedom of Information requests relating to NFRS are handled by the NCC information management team.  More information about FOI, including how to make a request.

As a department of Norfolk County Council, Norfolk Fire and Rescue Service seek to provide a service of the highest quality and standards. Unfortunately, there are times when things go wrong. To help ensure that you get a courteous, fair and consistent response to your concerns, please refer to the NCC website where you can make a complaint

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Other methods of contact

Email: hq@fire.norfolk.gov.uk

Tel:  0300 123 1669 Fax:  01603 812261  Textphone: 0344 800 8011

Address:  Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House,
Falconers Chase,
Wymondham,
Norfolk,
NR18 0WW

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Norfolk Fire and Rescue Service seeks to provide a service of the highest quality and standards.  To enable us to do this we would like to hear from you. Whether you wish to compliment, comment, or complain contacting us is easy.

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