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Norfolk Fire and Rescue Service is committed to working towards making Norfolk safer

Latest news

There's always plenty going on at Norfolk Fire and Rescue Service. From our interactive Crucial Crew for youngsters to the Norfolk Show, from station open days to safety initiatives there is a great deal to discover behind the blue lights.

Police re-launch summer campaign to prevent arsons in Norwich

Police in the north of the city are warning young people about the dangers of starting fires as the summer holidays get underway.

Norfolk Police have once again joined forces with Norfolk Fire and Rescue Service and the Norfolk Safer School Partnership to launch the Strike Out initiative.

In recent years officers have seen an increase in the number of arsons in the north of the city during the summer months and they have been taking action to prevent that rise this year.

The group have already been into schools in the area to educate young people on the dangers of starting fires and officers from the Norwich North Safer Neighbourhood Team will be working with shops and retailers in the area over the coming week to ban the sale of lighters, matches and accelerants to anyone under the age of 18.

PC Garry Hoadley, from Norfolk Constabulary’s Safer Schools and Youth Engagement, said: "Unfortunately we saw a rise in the number of arsons in the north of the city last year compared to the previous year so it is vital that communities work together to prevent this kind of crime from taking place which can not only cause significant damage but also potentially threaten lives.

"We have had an excellent response from local shops in the area in recent years who have enforced a voluntary ban on lighters, matches and accelerants and we are looking forward to continue that work. Although there is no legal age to buy goods, many of the shops and retailers in our community recognise their responsibility to help prevent arson.

"I would also urge parents to speak to their children about the dangers of playing with lighters and matches.”

Kristie Burdett, Community Fire Safety Team Manager at Norfolk Fire and Rescue Service, said: "Norfolk Fire and Rescue Service have continued to work closely with Norfolk’s Safer Schools Partnership we are thankful to those retailers who are supporting this initiative by removing the ability for young people under the age of 18 to purchase matches and lighters.

 "The cost of arson goes beyond the financial cost alone, arson wrecks lives, harms our communities leaving local residents feeling vulnerable, and can damage our environment for years to come.

"A majority of arson is unplanned, arising from opportunity and perhaps even peer pressure, especially as we enter the longer school summer holidays.” 

Norfolk Fire and Rescue Service in new life-saving initiatives

Co-responding Project

A life-saving partnership that will see firefighters from seven Norfolk stations deployed to cardiac arrest incidents, alongside ambulance colleagues, started on Monday (18 July).

The new initiative being run by the Norfolk Fire and Rescue to support the East of England Ambulance Service NHS Trust (EEAST) is the largest in the East of England.

At incidents where a patient is not breathing and their heart has stopped beating, the fire service, will be deployed as community first responders at the same time as EEAST. Firefighters are already trained in basic life support and are equipped with defibrillators.

Paul Seaman, Project Lead for Norfolk said: “This is an exciting new area of work for the Service and much time and planning has gone into providing a sound platform to start the Co-Responding Pilot. This project has the real potential to save lives in the county by using existing staff and their skills to provide lifesaving interventions. The service has worked closely with the EEAST for a number of years and this project will only serve to strengthen the bonds already achieved. We will measure the success of the pilot both locally and regionally so that a best practice model can be embedded for the future.”

Norfolk has agreed to adopt this co-responding initiative at stations in Great Yarmouth, Gorleston, King’s Lynn, Norwich, North Walsham, Sheringham and Thetford.

This collaborative work builds on the existing support that the Norfolk Fire and Rescue Service provides to the EEAST and police with the initiative Concern for Safety pilot. This covers calls to emergency services where there is a concern for the safety and welfare of a patient who is inside a property, where the ambulance service are unable to gain access without assistance. Norfolk Fire and Rescue Service’s equipment and training enables firefighters to assist with these incidents too.

EEAST’s Quality Development Team Officer said: "Building on the collaborative work already undertaken through community first response (CFR), public access defibrillation and RAF co-response schemes, we also believe co-response schemes can add significantly to our ability to respond to patients quickly and start basic life support. We know that the quicker someone starts cardiopulmonary resuscitation (CPR) and gets a defibrillator to a patient in cardiac arrest the better chance they have of surviving.

“The ambulance service will continue to send clinicians to such patients as a top priority, but the best thing for the patient is to get someone trained in basic life support to their side as quickly as possible.”

Norfolk County Council’s Chairman of Communities Margaret Dewsbury said: “This is an excellent example of effective partnership working. Building on the close relationship we already have with other emergency services helps to provide an improved way of working for the communities we serve.”


Free child seat checks and advice sessions during August!

Children on Fire Engine at Event

1 Aug Longwater Sainsbury's
2 Aug Aylsham Tesco
3 Aug North Walsham Waitrose
4 Aug Cromer Morrisons
5 Aug Sprowston Blue Boar Lane Tesco
6 Aug Norwich Harford Bridge Tesco
8 Aug Hunstanton Tesco
9 Aug Fakenham Morrisons
10 Aug Watton Tesco
11 Aug Dereham Tesco
12 Aug Kings Lynn Sainsbury's
15 Aug Great Yarmouth Sainsbury's
16 Aug Wymondham Waitrose
17 Aug Harleston Budgens
18 Aug Thetford Sainsbury's
19 Aug Great Yarmouth Asda
20 Aug Holt Budgens
22 Aug Stalham Tesco
23 Aug Sheringham Train Station Car Park

All events will be between 10:00am and 2pm.

Norfolk County Council's Road Safety and Fire & Rescue teams will be at the venues listed above, offering checks of your child seats and guidance and advice on choosing and using all types of seat.

Previous checks have resulted in over 60% of seats being made safer by a quick adjustment; it only takes a few minutes so please pop along to see us.

facebook iconVisit our Facebook page for more information about these and other events.

North Earlham Fire Station Free Family Open Day

North Earlham Open Day


To celebrate the 10 year anniversary of the opening of North Earlham Fire Station we are holding a family open day. Come along and visit the fire sta\tion, look around the fire engines, learning more about Norfolk Fire and Rescue Service and the things we do and watch demonstrations. There will be games,  bouncy castle, refreshments a raffle and tombola.

Subject to availability there will be an Air Ambulance attending! 

All funds raised will go to the The Fire Fighters Charity.

Home Office Fire Reform Transparency Survey

Last month, the Home Secretary set out her vision for the fire and rescue service in England. One element is to bring greater transparency to the fire and rescue sector by publishing more service information to the public online, just as the Home Office has done with policing.

By making information more accessible, members of the public can compare fire and rescue services in England on issues like performance, value for money and diversity, monitor trends over time and hold elected leaders to account.

The Home Office is currently considering how they can deliver this commitment and are keen to hear from the public.

Please click here to complete the survey:  

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