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Norfolk Fire and Rescue Service is committed to working towards making Norfolk safer

Latest news

There's always plenty going on at Norfolk Fire and Rescue Service. From our interactive Crucial Crew for youngsters to the Norfolk Show, from station open days to safety initiatives there is a great deal to discover behind the blue lights.

Norfolk Fire & Rescue Service to lead on national exercise: Triton 2

Thetford Forest July 2015Norfolk Fire & Rescue Service is hosting a national level high volume pump (HVP) exercise in Thetford forest on the Norfolk/Suffolk borders from 13 to 16 July (Wednesday to Saturday). Other fire services including teams from Kent, Surrey, Essex, Hampshire, Nottinghamshire and Durham and Darlington will also be attending the four day exercise known as Triton 2.

The exercise will host a total of five high volume pump teams from across the country with a total of 13 kilometres of hose expected to be laid across challenging terrain, co-ordinated from a strategic holding area (SHA) at the Forestry Commission offices at Santon Downham.

Funded and underwritten by the Chief Fire Officers Association National Resilience Assurance Team (NRAT) through grant funding from central government, the purpose and benefits of the exercise are manifold:

  • Assurance of the national co-ordination mechanisms for deploying a large number of national HVP units into Norfolk & Manchester.
  • The two simultaneous exercises facilitate the discharge of targets on behalf of the national HVP capability.
  • The exercise will promote inter agency working between Category 1, Category 2 and voluntary sector emergency responding agencies.
  • Lessons learned will be utilised to help to further inform the ongoing development of the national HVP capability.

The Norfolk exercise deals with one of three concurrent events, the other two being held in the Manchester area, designed to test the national co-ordination of deployment of assets from across the UK to three simultaneous events as a result of lessons learnt from previous national flood events across the country.

The Norfolk exercise will be supported by:

  • Norfolk Fire & Rescue Service
  • The Chief Fire Officers Association National Resilience Assurance Team
  • Norfolk Constabulary
  • The Ministry of Defence
  • The Forestry Commission
  • The Environment Agency
  • Norfolk & Suffolk Lowland Search & Rescue (NORLSAR)
  • Norfolk 4*4 Response
  • Norfolk Civil Protection Volunteers
  • Elveden Farms Ltd
  • Natural England
  • Breckland Council

Simultaneously, a ‘missing persons’ exercise will be operating in areas of Thetford forest adjacent to the HVP exercise. This will be coordinated by Norfolk Constabulary from a base within the SHA and delivered by voluntary sector responders.

Norfolk Fire & Rescue Service’s Chief Fire Officer, Roy Harold said: "Train hard, work easy is an old adage, but an appropriate one. Triton will be a tough and challenging test of the UK's national resilience capacity, within which Norfolk Fire & Rescue Service is proud to play a significant role. The flooding we experienced on 23 June, which generated the highest number of 999 calls ever received in a single 24 hour period into our Control room, reminds us of the great value of realistic and stretching exercises in readying our crews to respond to emergencies."

Norfolk County Council’s Chairman of Communities, Margaret Dewsbury said: “Living in a beautiful, rural part of the country means we must be very mindful of forest fires and the hazards of living in this environment. The Triton 2 exercise is a fantastic opportunity for Norfolk Fire & Rescue Service to demonstrate their skills and capabilities, working alongside their counterparts from across the country. Testing and training the resilience of staff for such an operation is so important.”

New campaign launched to cut drowning tragedies in Norfolk

With the summer holidays just around the corner, the Norfolk Drowning Prevention Forum is being launched to try to cut the risk of people drowning on the county’s waterways and reduce the number of accidental drowning by half by 2020.

The Forum will be launched on Monday (27 June) at 2pm at Whitlingham Country Park in Trowse near Norwich. The Forum is made up from a variety of agencies with water responsibilities including: HM Coastguard, Norfolk Fire and Rescue Service, the RNLI, The Broads Authority, Royal Life Saving Society, Norfolk Constabulary, The Mineral Products Association and Norfolk County Council.

Exercises will take place with water rescue and dive teams to carry out a simulated rescue and potential search. Teams and representatives from the Forum will be available to talk about water safety and drowning prevention with the media. The water rescue teams and dive team will also be available to talk about their experiences and there is an opportunity for a journalist to be involved in the rescue exercise.

This multi-agency Forum is one of the first in England and is aligned to the National Water Safety Forum and the UK Drowning Prevention Strategy 2016-26 which was launched last month and which aims to reduce the number of accidental drowning fatalities by 50% by 2020. The following agencies will be focussing on water safety in general but are expected to cover the following issues:

Police: drowning prevention in general

Coastguard: inland and coastal safety

RNLI: respect the water campaign

Royal Life Saving Society: learning to swim and water safety

Broads Authority: safety on and around the Broads

Mineral Products Association: staying safe around active and disused quarries

Fire and Rescue: water safety and what can happen 

The dive team will share their experiences of underwater risks and incidents and the rescue team will be available to talk about incidents they have attended.

The launch of the Norfolk Drowning Prevention Campaign and related messages will be shared on social media focussing on advice from the RNLI’s Respect the Water Campaign.

Norfolk Fire & Rescue Service’s Head of Community Safety, Stuart Horth said: “We don’t wish to prevent people using our waterways but we are urging them to be aware of the risks and use them safely and responsibly. Many people enjoy the water but not all locations are safe to do so and in Norfolk we have tragically seen people drown in disused quarries, lakes, rivers and the sea and often this could have been prevented if people were aware of the risks and how to enjoy the water safely. More people die drowning in open water than as a result of accidental fires.”

Norfolk County Council’s, Chairman of Communities, Margaret Dewsbury said: “Around 400 people die drowning in open water every year as a result of an accident in or around water. The Forum is an effective way for the Norfolk Fire & Rescue Service to bring together all the relevant agencies to share important advice and best practice allowing the fire service to advise the public effectively. I hope people will still enjoy the good weather but be guided by this important advice.”

Life saving partnership between ambulance and firefighters extended

A life-saving partnership between ambulance staff and firefighters will be extended with the launch of new co-responding schemes in the East of England.

Over the last few months, the East of England Ambulance Service NHS Trust (EEAST) has been working with six fire and rescue services on a pilot that will involve firefighters attending cardiac arrests. Essex, Hertfordshire and Cambridgeshire have gone live and here in Norfolk we hope to go live some time in June.

Norfolk's pilot will involve the largest number of stations in the region and include the following areas:

  • Norwich
  • Great Yarmouth
  • Kings Lynn
  • Sheringham
  • North Walsham
  • Thetford


Fire engines will be sent alongside ambulance staff and on some occasions may arrive first which means Basic Life saving interventions can start earlier. All front line Fire engines in the County already carry Automatic Defibrillators and other basic life support equipment.

Paul Seaman Project lead for Norfolk Fire & Rescue service said: “This is an exciting new area of work for the Service and much time and planning has gone into providing a sound platform to start the Co-Responding Pilot. This has real potential to save lives in the county by using existing staff and their skills to provide life saving interventions. The service has worked closely with the EEAST for a number of years and this project will only serve to strengthen the bonds already achieved. We will measure the success of the pilot both locally and regionally so that a best practice model can be embedded for the future.”



Arson - Witness appeal following arson in Great Yarmouth

Police are appealing for information following an arson in Great Yarmouth in the early hours of this morning (Friday 3 June).

The letterbox of a property in Cunningham Avenue was set alight at approximately 12.35am causing damage to the door and windows.

Officers are keen to hear from anyone who may have seen any suspicious activity in the area at the time of the incident.

Anyone with information should contact DC Richard Wallis at Great Yarmouth CID on 101.

Alternatively contact Crimestoppers anonymously on 0800 555111 or via their anonymous online form at


Norfolk Constabulary Logo This press release has been provided by Norfolk Constabulary and is related to an ongoing criminal investigation involving arson.


Witness appeal following arson in Great Yarmouth

Broadland children skill up in safety with Crucial Crew

Crucial Crew Logo

Broadland children skill up in safety with Crucial Crew


Over 900 children from around Broadland are set to get skilled up in personal safety this week, as the successful Crucial Crew initiative rolls into Sprowston, supported by Broadland District Council.

All this week children aged 10-11 from Broadland schools are getting hands on with safety at The Space in Sprowston. Over 930 children from 19 schools will take part during the course of the week, attending 10 minute interactive workshops in a variety of topics including street safety, fire safety in the home, drug and alcohol awareness, the recovery position, inland water safety and personal safety.

This is the first time that the Crucial Crew initiative has been to the area, bringing important safety messages to Broadland’s schoolchildren and helping them to keep safe and secure. The Crucial Crew is a multi-agency project, led by Norfolk Fire and Rescue Service with Norfolk County Council and the district councils, and now covers the entire county. The project engages with schools and Key Stage 2 children who are in the last year of primary school. Safety messages are delivered in a fun and interactive way through hazards presented in a safe environment, such as a simulated bedroom fire and rescue.

Councillor Andrew Proctor, leader of Broadland District Council said: “We are delighted to bring Crucial Crew to the district and to help our young people find out about all areas of personal safety in this interactive and fun event. One of our ambitions is to keep people safe and secure and this hands-on event really engages with youngsters, who in turn are keen to share the safety messages they have learnt with their family and friends.”

Norfolk County Council’s Chairman of Communities, Councillor Margaret Dewsbury said: “Over ten years 40,175 of Norfolk’s children have benefitted from Crucial Crew events. I think the work that they do raising children's awareness of danger and dangerous situations is fantastic and something all children should experience, so we are very grateful to Broadland District Council for its support in bringing this tried and tested way of teaching valuable safety skills to even more youngsters.”

Kristie Burdett, Community Fire Safety Team Manager said: “Broadland has a strong preventative approach to keeping people safe and secure, so we are excited to welcome them into the long-running Crucial Crew partnership, engaging with their Year 6 pupils. Young people are one of our best communication tools for spreading safety messages and the interactive environment enables their ability to recall what they have learnt with us.”

All children taking part in the Broadland Crucial Crew will receive a certificate of participation.



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