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Norfolk Fire and Rescue Service is committed to working towards making Norfolk safer

Latest news

There's always plenty going on at Norfolk Fire and Rescue Service. From our interactive Crucial Crew for youngsters to the Norfolk Show, from station open days to safety initiatives there is a great deal to discover behind the blue lights.

Scary but safe - don't give yourself too much of a fright this Halloween

Norfolk’s Fire and Rescue team and Trading Standards service highlight the risks of children’s fancy dress clothing in the run up to Halloween.

Scary but safe poster

Following the high profile case involving Claudia Winkelman’s daughter who suffered serious burns after her Halloween costume caught alight in 2014, calls are being made to improve the safety of children’s and adults fancy dress clothing. The recent Fire commission update report includes strong proposals for fancy dress costumes to be reclassified

Currently, children’s fancy dress costumes are classified as toys, rather than clothes, and are not covered by the enhanced fire safety requirements that apply to children’s nightclothes. Rather than introduce new legislation, the Chief Fire Officer Association is calling for this classification to be changed, so fancy dress costumes are subject to the same safety standards as children’s nightclothes.

Roy Harold Chief Fire Officer for Norfolk Fire and Rescue service comments: “Fire safety for toys is based on the ability of children to drop a burning teddy bear or doll or to run away from a burning play tent or wigwam. You can’t drop a burning costume or run away from it.
“People do not realise just how quickly a child’s costume will catch fire and the fire spread. The design of costumes, with flowing robes, capes or petticoats means they could easily catch fire from a candle or flame and swiftly engulf a child in flames”.
He continues “we would urge caution during the Halloween period particularly where children are getting dressed up. They should keep a safe distance from any naked flames or people might like to consider using LED lights inside pumpkins as an alternative”

Norfolk County Council’s Community Safety and Fair Trades Manager Brian Chatten comments – “We strongly support the proposals to reclassify fancy dress costumes and welcome changes in this area. In the meantime we would urge parents and carers to check costumes have the CE mark and to read the safety information before letting their children get dressed up

Norfolk County Council’s Trading Standards Team are offering the following “SAFE” advice to stay safe this Halloween:

  • See that the costume fits properly to avoid trips and falls
  • Always check costumes for a CE mark, instructions and safety information
  • Flames should be kept away from the child and costume, or use LED lights
  • Ensure any masks or hoods don’t stop the child from seeing, or breathing

Anti Slavery Day - Help Free the UK from Modern Slavery

Anti-Slavery Day on Tuesday 18 October is an opportunity to raise awareness of modern slavery and to highlight the work done by government, police, fire services, charities, business and individuals to eliminate it in the UK.

Norfolk Fire and Rescue Service continues to work with the Police when we come into contact with those who are vulnerable to exploitation.  It can include victims that have been brought from overseas, and vulnerable people in the UK, being forced to illegally work against their will & may occur in many different sectors, for example, the sex trade, cannabis farms, nail bars, car washes, agriculture & the construction industry.

Mark English, Norfolk and Suffolk Constabulary’s Human Trafficking and Organised Crime Co-ordinator said:

"Modern  Slavery is a reality and happens everywhere, even in rural counties. It’s an abuse of Human Rights and effects society’s most vulnerable men, women and children.

Human Trafficking is the second most profitable criminal enterprise worldwide, surpassed only by the illicit drugs industry. Organised criminals prey on vulnerable people to make money, offering them false promises, a fresh start in a new city, town or country, a rosy picture of a better life, a good job, educational opportunity or marriage.

The reality is something very different and once the victim reaches their destination their passport and identification can be taken by their traffickers and they are stripped of their freedom. In many cases they are given terrible living conditions and the Traffickers take control of their bank accounts and wages. The victims are then forced to work and given as little as 80 pence an hour whilst the Trafficker holds on to the rest.

Very often the victims live in fear and are too frightened or unwilling to come forward but this has to stop. We need to open people’s eyes to the  slavery all around them and encourage victims to speak out. They need to know that they have the support of the Police and their partner agencies and by working together we can help free them of this atrocious crime.”

Norfolk’s Police and Crime Commissioner Lorne Green said:

"This heinous crime isn’t something that happens somewhere else to someone else. It’s targeting and affecting the vulnerable in our society, and it is the duty of us all to protect and safeguard victims. Key to this is working together to spot the signs, giving the authorities the best chance of bringing an end to the abuse and pursuing offenders to the fullest.

As well as highlighting how the UK is already fighting modern slavery, 18 October is an opportunity for us all to raise our own levels of awareness and ensure we can play our part.”   

For more information on the day of action please visit:

Fire Service give accident rescue charity a new home

NARSNorfolk Fire and Rescue Service has come to the aid of a voluntary emergency service with the provision of free office space at their Whitegates site in Hethersett. Norfolk Accident Rescue Service (NARS) will operate from this location to supply essential emergency critical care for NHS East of England Ambulance Trust (EEAST).

NARS’s volunteer doctors and paramedics provide cover to the most critically ill or injured patients. Despatched by the NHS East of England Ambulance Trust (EEAST), the volunteers provide cover in a marked response car, and also from their own vehicles.

Although NARS has been operating for over 45 years, the charity has never had a proper base. So, with certain functions of the Norfolk Fire and Rescue Service having migrated to Norfolk Constabulary’s police headquarters, space has been found to set up an operational base at the fire service’s site in Hethersett. For some time the charity had been using a member's garage as a store room and one of the team's spare rooms as an office.

Although there is a degree of uncertainty, for the longer term, the provision of Whitegates will help to support the essential work they do. This will also help the fire service’s recent co-responding service, as NARS will be putting their skills to good use by providing refresher training to fire service staff where possible. 

Margaret Dewsbury, Chairman of Communities at Norfolk County Council said: “I am delighted that we can offer support to such a worthy organisation as the Norfolk Accident Rescue Service. The charity receives no government funding or Health Service funding, and yet one day we may be the lucky recipient of their expert assistance, whether it be at a road traffic collision or cardiac arrest.”

Paul Seaman, Group Manager and Collaboration Lead for NFRS said: “I’m delighted that we have been able to assist our colleagues from the Norfolk Accident Rescue Service to find a more suitable base of operations. There are many synergies between the two organisations, especially in the work that they undertake on a daily basis and with the recent implementation of the co-responding pilot, NARS will be able to complement our staff training programme. This partnership will further complement the work already undertaken with the EEAST.”

Paul Strutt, NARS Communications Officer said: “This is a great step forward for NARS. We are a small charity and cannot afford to divert funds from frontline requirements to pay for a commercial premises. The premises at Whitegates is marvellous, as it gives us office space, a store, meeting room and training facilities. NARS and NFRS have a long history of working together and we look forward to even closer co-working.” 

Arson - Blofield

Blofield arson appeal

Officers are appealing for information after a van was set alight in Blofield.

The incident took place sometime between 12.30am and 8am on Sunday 2 October 2016 in Church Road.

Between such times unknown person/s set fire to a white Ford Transit van parked on the side of the road.

Officers would like to hear from anyone who may have seen any suspicious activity in the area. Witnesses are asked to contact PC Jack Fry at Norfolk Constabulary on 101 .

Alternatively contact Crimestoppers anonymously on 0800 555111 or via their anonymous online form at


Norfolk Constabulary Logo This press release has been provided by Norfolk Constabulary and is related to an ongoing criminal investigation involving arson.



Great Yarmouth is open for business following major fire

Civic leaders are stressing that Great Yarmouth remains open for business as emergency services scale back their presence in the town following a major fire earlier today.

All road closures have now been lifted bar Regent Road, part of Albion Road and Saxon Road. Four fire appliances remain at the scene and there will be a fire and rescue presence throughout the night to ensure the site remains safe.

A fire investigation is now underway into the blaze at the Regent Superbowl and indoor market on Regent Road but it is too early to speculate what caused the blaze.

Norfolk County Council’s Chairman of Communities, Margaret Dewsbury said: “My heart goes out to all the businesses that were affected by the fire this morning.  Great Yarmouth is a resilient town and I am sure it will continue to be a thriving place to visit and to do business. With the weather set fair this weekend, Great Yarmouth deserves everyone’s support.”

Graham Plant, Leader of Great Yarmouth Borough Council and County Councillor for Gorleston St Andrews Division said: “Now that the clear up is underway and the roads are re-opening, Great Yarmouth will continue welcoming tourists and day trippers to our popular seaside resort.  Huge thanks must go to all local residents and businesses for their support at this time when thousands of people are heading to the area for their summer holidays. The loss of a section of Regent Road is a blow, but visitors will still find plenty of other attractions and amenities to enjoy along the rest of Regent Road, on the seafront and in the wider Greater Yarmouth area.” 

County Councillor, Mick Castle, who represents Great Yarmouth North and Central, said: “I am very pleased that this very difficult fire was dealt with successfully and I hope the local community and Norfolk people generally will continue to rally round and support our tourism businesses at this time.”

County Councillor, Rex Parkinson-Hare, who represents Yarmouth Nelson and Southtown, said: “The fire service managed to quell the fire successfully and no-one was hurt which was a bonus. They have done their job very efficiently as usual.”

Greg Preston, Norfolk Fire and Rescue Service’s Group Manager and Incident Command Assessor said: “This was a very significant fire which took place in the heart of Great Yarmouth, however, all the emergency services involved have dealt with the blaze very quickly and have managed to contain disruption to a minimum which is most important for a town welcoming tourists during such a busy time of year.”

The Regent Superbowl and indoor market on Regent Road was devastated by the fire. Norfolk Fire and Rescue Service were called to the scene at 03:26 where residents nearby had to be evacuated to a rest centre organised by Great Yarmouth Borough Council.

Fire crews from Norfolk and Suffolk attended the blaze with up to 21 appliances at the scene with up to 100 firefighters involved. No persons were injured in the fire.

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