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Norfolk Fire and Rescue Service is committed to working towards making Norfolk safer

Latest news

There's always plenty going on at Norfolk Fire and Rescue Service. From our interactive Crucial Crew for youngsters to the Norfolk Show, from station open days to safety initiatives there is a great deal to discover behind the blue lights.

Broadland children skill up in safety with Crucial Crew

Crucial Crew Logo

Broadland children skill up in safety with Crucial Crew


Over 900 children from around Broadland are set to get skilled up in personal safety this week, as the successful Crucial Crew initiative rolls into Sprowston, supported by Broadland District Council.

All this week children aged 10-11 from Broadland schools are getting hands on with safety at The Space in Sprowston. Over 930 children from 19 schools will take part during the course of the week, attending 10 minute interactive workshops in a variety of topics including street safety, fire safety in the home, drug and alcohol awareness, the recovery position, inland water safety and personal safety.

This is the first time that the Crucial Crew initiative has been to the area, bringing important safety messages to Broadland’s schoolchildren and helping them to keep safe and secure. The Crucial Crew is a multi-agency project, led by Norfolk Fire and Rescue Service with Norfolk County Council and the district councils, and now covers the entire county. The project engages with schools and Key Stage 2 children who are in the last year of primary school. Safety messages are delivered in a fun and interactive way through hazards presented in a safe environment, such as a simulated bedroom fire and rescue.

Councillor Andrew Proctor, leader of Broadland District Council said: “We are delighted to bring Crucial Crew to the district and to help our young people find out about all areas of personal safety in this interactive and fun event. One of our ambitions is to keep people safe and secure and this hands-on event really engages with youngsters, who in turn are keen to share the safety messages they have learnt with their family and friends.”

Norfolk County Council’s Chairman of Communities, Councillor Margaret Dewsbury said: “Over ten years 40,175 of Norfolk’s children have benefitted from Crucial Crew events. I think the work that they do raising children's awareness of danger and dangerous situations is fantastic and something all children should experience, so we are very grateful to Broadland District Council for its support in bringing this tried and tested way of teaching valuable safety skills to even more youngsters.”

Kristie Burdett, Community Fire Safety Team Manager said: “Broadland has a strong preventative approach to keeping people safe and secure, so we are excited to welcome them into the long-running Crucial Crew partnership, engaging with their Year 6 pupils. Young people are one of our best communication tools for spreading safety messages and the interactive environment enables their ability to recall what they have learnt with us.”

All children taking part in the Broadland Crucial Crew will receive a certificate of participation.



Police make witness appeal after Norwich fire

Police are appealing for witnesses to a fire in Norwich.

It happened at approximately 10.45pm on Sunday 1 May 2016 in Earlham Green Lane where a property was entered and multiple fires started within.

The Fire Service was called to the incident and extinguished the fire also confirming it was ignited deliberately. Nobody was hurt as a result of the fire but neighbouring properties were evacuated as a precautionary measure.

Officers are keen to hear from anyone who may have seen anything suspicious or has any information regarding the incident.

They are asked to contact DC Sharon Fish at Norwich Police Station on 101 or contact Crimestoppers anonymously on 0800 555 111 or through their anonymous online form at


Norfolk Constabulary Logo This press release has been provided by Norfolk Constabulary and is related to an ongoing criminal investigation involving arson.

Bravery, excellence and dedication honoured at our annual fire and rescue awards

Norwich Castle

Last night at Norwich Castle bravery, excellence and dedication was honoured at our annual fire and rescue awards

Below is a full run down of everyone that collected an award.  

We would like to congratulate all recipients and thank those that took the time to present an award.

Long Service and Good Conduct Medals
Presented by the Lord Lieutenant
Richard Jewson

Melvin Aldous, Les Britzman Nathan Calvert, Steven Collins, Paul Cosgrove, Stephen Dawson, Chris Harding-Hook, Andrew Scarlett, Robert Skinner, Jason Spalding,  William Spratt, Ivor Tomalin, Mark Trudgill, Michael Woolston


Presented by the Lord Lieutenant
Richard Jewson


Jacqueline O’Donnell, Mary Harpley,


30 year Outstanding Service Certificate
Presented by Chief Fire Officer, Roy Harold.

Andrew Dungar, Douglas Kelly,  Paula Smithers, John Baker, Jonathan Wilby, Gary Thorpe, Nigel Williams, Peter Holliday


Norfolk Fire Service Medal
Presented by Chief Fire Officer, Roy Harold.

This medal is specific to Norfolk and the recipients have all demonstrated a commitment to excellence over 35 years of Service with Norfolk Fire and Rescue service

Carolyn Stevens, John Cooper, Jimmy Groom, David Abbs


40 Year Outstanding Service Certificate
Presented by Chief Fire Officer, Roy Harold.


Cyril Barber, Geoffrey Lowe, David Shepperson, Michael Neeve


Making a Difference Award
Presented by Chief Fire Officer, Roy Harold.

This award is to recognise a member of staff who has made a contribution or a difference above and beyond the reasonable expectation/requirement of their job description or role map.

 This award goes to Andrew Potts


Volunteer of the Year Award
Presented by the High Sheriff Nicholas Pratt

This award goes to John Chenery


Certificate of Commendation
Presented by the High Sheriff Nicholas Pratt

Watlington House Fire

Presented to

Station Manager Bob Ayers

Kings Lynn North - Green Watch

Kings Lynn South - Green Watch

Control - Green Watch



Certificate of Commendation
Presented by a casualty from the Incident

Cobblers Cottage Fire

Presented to Wells Retained Station



Certificate of Commendation
Presented by the casualty from the incident

Assisting at RTC whilst off Duty

Presented to

Alan Churchman – Great Yarmouth – Red Watch

Phillip Soanes – Great Yarmouth – Green Watch



Certificate of Commendation
Presented by CFO Roy Harold

Assisting with a bike accident whilst off duty

Presented to

Patrick O’Neil – Retained Firefighter Loddon


Certificate of Commendation
Presented by the Lord Mayor of Norwich, Councillor Brenda Arthur

Ladder Rescue from a House Fire

Presented to

Great Yarmouth – White Watch

Great Yarmouth Retained

Control – White Watch



Greatest Contribution to the Firefighter Charity Award

Presented by CFO Roy Harold

Receiving the award – Adrian Vertigan – The Mayor of Fakenham

Ross Burroughs from The Original Factory Shop

Mark Edge and Darren Leach from Fakenham Retained.                                     

This year’s award goes to Fakenham and the Community of Fakenham for raising £11000.00




Long Stratton arsons appeal

Officers are appealing for information following two arsons in the Long Stratton area.

The first took place at the junction of Manor Road and Flowerpot Lane in Long Stratton sometime between 8.30pm and 9.15pm on Wednesday 30 March 2016 when officers received reports a bin had been deliberately set on fire at a bus stop.

The next incident took place sometime between 4pm and 6pm on Thursday 31 March 2016 when unknown person/s set fire to a stack of straw bales located at a farm off Church Lane in Stratton St Michael. The fire spread to a large chicken shed (containing no livestock) which was completed destroyed.

Anyone with any information is asked to contact PC Grahame Bartlett at Norfolk Constabulary on 101 or Crimestoppers anonymously on 0800 555111 or through their Anonymous Online Form at


Norfolk Constabulary Logo This press release has been provided by Norfolk Constabulary and is related to an ongoing criminal investigation involving arson.

Police and fire services begin new era as they share Wymondham HQ

Norfolk’s police and fire services are now working closer together than ever before as the two services have joined together to share a headquarters.

Norfolk Fire & Rescue Service’s (NFRS) Senior Management Team, including Chief Fire Officer Roy Harold, moved into Norfolk Constabulary’s Operations and Communications Centre (OCC) in Wymondham earlier this week. The move means that the highest ranking officers in Norfolk Constabulary and NFRS will now be working in adjacent offices.

The chief aims of the move are to establish a more joined up approach between the two blue light services, deliver an improved service to Norfolk’s communities and simultaneously provide savings for taxpayers.

The latest collaborative move follows on from the successful relocation of NFRS’ data analysts moving alongside their police counterparts in OCC over a year ago.

Signage at OCC

Stephen Bett, PCC for Norfolk, said: “On behalf of the Norfolk policing family, I would like to extend a very warm welcome to the senior officer team from the fire and rescue service. This move will allow more efficient and effective working between our emergency services which is excellent news for Norfolk people.”

Cllr Paul Smyth, Chairman of the Communities Committee at Norfolk County Council, said: “Establishing a joint headquarters for Norfolk’s Police and Fire and Rescue Services is a key step in improving the effectiveness of the emergency services across the county. Collaboration has been developing for some time and this move will allow that partnership to progress to a new level.”

ACC Sarah Hamlin said: “This is a key step in emergency services working closer together to improve the service we provide to the communities of Norfolk. As a result of this collaboration, both Norfolk Constabulary and Norfolk Fire and Rescue Service will be able to look at new ways of working together and improve efficiencies for both services in the future.”

Roy Harold, Chief Fire Officer for Norfolk, said: “When the public dial 999, they expect and deserve that the emergency services work together seamlessly to give them the best help and support we can. Blue light services already operate as a team, and basing our senior officers alongside each other will help make that teamwork even more effective.”

A new joint sign has also been put up outside OCC, as the constabulary welcomes in their colleagues from the fire service. NFRS’ current HQ in Hethersett will still remain in use as a logistics hub and fire station.

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