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There's always plenty going on at Norfolk Fire and Rescue Service. From our interactive Crucial Crew for youngsters to the Norfolk Show, from station open days to safety initiatives there is a great deal to discover behind the blue lights.

Live fire training given the go ahead at Scottow Enterprise Park

Norfolk Fire and Rescue Service (NFRS) has been given the green light to conduct live fire training at Scottow Enterprise Park to ensure fire crews and firefighters are trained to the highest standard.

Norfolk County Council agreed to the proposals at its Planning Committee meeting last month (Friday 20 February) allowing the Service to operate on site for a 15 year period.

The training facility will be located in the eastern part of the site, outside the perimeter track, previously used by the RAF for live fire training and where temporary training facility for NFRS has been permitted. The facility includes the live fire training facility, plus use of two nearby buildings for briefing, mess and storage purposes.

Chairman of Norfolk County Council's Economic Sub Committee Cllr Bev Spratt said: “There has been increased activity on site as a result of us gaining more business interest, especially in the technical area. However, this contract will see Norfolk Fire and Rescue Service operate on areas of hard-standing on the site which have limited use. So this is obviously welcomed news as it’s going to provide income for Norfolk County Council, but will also give the Fire and Rescue Service the opportunity to conduct live fire training at the same site for a significant length of time.

"Our Fire and Rescue Service do an excellent job and I always like to support the Service wherever I can. These new training facilities provide an good opportunity to keep their technical skills up to a high standard.”

Greg Preston, Head of Training and Development for NFRS, said: "Advances in building fire safety standards and enhanced public awareness through fire safety education have seen a reduction in the number of significant fires in Norfolk in recent years. Exposing firefighters to live fire is vital for experiential learning, and these new facilities will ensure we remain focused on firefighter safety and that this contributes to all operational staff gaining this exposure in a controlled learning environment.”

In recent years there has been a reduction in structure fires in Norfolk. This means firefighters are no longer frequently exposed to significant fires and associated experiential learning that assists them to safely apply their training.

NFRS were using Norwich Airport, and more recently, former RAF Coltishall to conduct essential basic fire behaviour training. However, the Service requires more extensive facilities that can be used to reflect a range of realistic and challenging real fire scenarios in larger, more complex buildings. This improved training will be delivered in the form of a dedicated, multi-level, live fire training structure on a site that will allow fires to be set without negatively impacting on members to the public and neighbouring businesses.

In summary, the training will deliver the following benefits:

  • Economic – Ensuring fire crews and firefighters are trained to the highest standard to help mitigate the significant cost of fire damage in buildings. 
  • Social – Maintaining firefighters’ skills to protect residents of the county and limit risk of loss of life or serious injury. 
  • Environmental – Re-using a site previously used for training and installing a structure which will allow fire crews to be trained in scenarios that will best equip them for dealing with incidents involving heritage assets throughout the county. 

Chief Fire Officer Nigel Williams said: “Although we deliver a comprehensive training programme to train firefighters in how to wear breathing apparatus in structure fires and command incidents, the Service is unable to realistically replicate the challenging conditions the firefighters may be confronted with in their current training buildings.

“This new facility gives us the ability to burn Class A products such as wood and paper away from residential and sensitive sites. It will make a huge difference to our training provision ensuring those who are out on the frontline continue to be trained to the highest standard possible, which I hope will provide reassurance to the residents of Norfolk.”

Live fire training given the go ahead at Scottow Enterprise Park

International Women's Day Celebrations at The Forum

International Women's Day Poster

International Women’s Day Celebrations - an event to inspire women and celebrate their achievements

We are excited to be participating in this year’s International Women’s Day.  We’d love you to visit us, you will have the opportunity to meet some of our female retained (on-call) firefighters and find out what they do and why they chose to become a retained firefighter.  There will also be a huge range of activities throughout the day - films, talks, workshops, women’s history, global and local exhibitions to name but a few. 


When:            Wednesday 11th March 09:00 to 17:00


Where:           The Forum Norwich NR2 1TF


To find out more go to:

Successful fire safety prosecution against King's Lynn restaurant

Norfolk Fire and Rescue Service (NFRS) is reminding owners of restaurants with sleeping accommodation above their business of their legal responsibilities following a court case that resulted in a significant fine and associated award of costs. 

Celal Kara, 27, was today (Thursday 29 January) convicted for breaching the conditions of a Prohibition Notice issued by NFRS under Article 31 of the Regulatory Reform (Fire Safety) Order 2005*. 

Dangerous conditions were identified during an investigation following a fire at Marmaris Restaurant, Southgates, King’s Lynn in the early hours of 16 July 2013. 

Due to the seriousness of the prevailing conditions above the restaurant, the Fire and Rescue Service immediately issued a Prohibition Notice* to prohibit sleeping on the first and second floors due to the risk of serious personal injury in the event of a fire occurring. 

On 7 October 2013, Norfolk Fire and Rescue Service revisited the premises and found that people were still sleeping on the premises, constituting as a breach of the Prohibition Notice. 

Following a guilty plea, Kings Lynn Magistrates sentenced Celal Kara to a £3000 fine, reduced to £2000 for an early guilty plea. He was also ordered to pay £2000 towards costs and a £200 victims of crime surcharge. 

Group Manager Richard Herrell, Head of fire protection at Norfolk Fire and Rescue Service, said: “People are at the greatest risk from fire when they are asleep, therefore the fact that Norfolk Fire and Rescue Service had to prohibit the use of the building in the first place is a serious enough matter; but to breach the notice demonstrates a real disregard to the safety of the occupants. Any notice served by the Fire Service needs to be adhered to. Failure to comply with a formal notice is an offence that carries significant penalties including imprisonment. Owners of any business need to ensure that they comply with any formal notice issued by the fire service.” 

* Regulatory Reform (Fire Safety) Order 2005 
Norfolk Fire and Rescue Service is the enforcing authority for the Regulatory Reform (Fire Safety) Order 2005 in Norfolk. The Order covers general fire precautions and other fire safety duties which are needed to protect ‘Relevant Persons’ in case of fire in or around premises. The Order places a responsibility on the ‘Responsible Person’ to put in place where necessary fire precautions to an extent that is reasonable and practicable. 

* Article 31 of the Regulatory Reform (Fire Safety) Order 2005 - 
If the enforcing authority is of the opinion that use of premises involves or will involve a risk to relevant persons so serious that use of the premises ought to be prohibited or restricted, the authority may serve on the responsible person or any other person mentioned in article 5(3) a notice (in this Order referred to as “a prohibition notice”). 

New Norfolk fire station opened by the Queen and Duke of Edinburgh

New Norfolk fire station opened by the Queen and Duke of Edinburgh

Norfolk Fire and Rescue Service’s new South Lynn Fire Station was officially opened today (Monday 2 February) by Her Majesty the Queen and His Royal Highness the Duke of Edinburgh.

Earlier, Her Majesty and His Royal Highness were greeted by the Lord Lieutenant of Norfolk, Mr Richard Jewson. Her Majesty and His Royal Highness then met Nigel Williams, Chief Fire Officer for Norfolk Fire and Rescue Service, who introduced them to some of the King’s Lynn-based firefighters, a group of young people who are undertaking a Princes Trust Programme, as well as a number of Fire Service Cadets.

Before departing, the Queen and the Duke of Edinburgh unveiled a plaque to commemorate the official opening and signed a portrait for display in the station.

The new £2m station on Horsley’s Fields is fully operational helping serve the south of the town and surrounding areas, and as a result, reduce response times for crews attending emergencies.

King’s Lynn currently has a fire station (North Lynn Fire Station) which is home to three fire appliances and a range of specialist response vehicles staffed by full time and on call firefighters. However, in recent years, risk management planning indicated that the Service could provide a more effective response to the King’s Lynn area if the fire appliances were split and placed at a new station situated in the South of the town. 

The new South Lynn station has been designed to house up to three fire appliances or other emergency vehicles as well as allowing Norfolk Fire and Rescue Service to accommodate other blue light partners such as the East of England Ambulance Service. The intention is to also make the building available to other public bodies including county and district council staff to allow more efficient working in the locality and reduce travelling time and cost. 

The new fire station has been made possible thanks to £2 million of funding from Norfolk County Council as part of an agreed three year Fire and Rescue Service Plan. The funding has been used predominantly to build South Lynn Fire Station but training facilities at the sister North Lynn Fire Station have also been improved for crews. This includes for Norfolk Fire and Rescue Service’s Youth Development projects including the Princes Trust partnership, as well as major improvements to the workshop facilities to improve vehicle maintenance across the County Council’s fleet.

Warning on e-cigarettes after fire causes widespread damage

Norfolk County Council’s Trading Standards department and Norfolk Fire and Rescue Service are warning people who use e-cigarettes to beware after a devastating fire in Horstead was blamed on an e-cigarette that overheated while on charge.

The blaze caused widespread damage at the home of Tessa and John Musgrove on Tuesday night and has prompted a plea for e-cigarettes not to be left unattended - especially overnight.


Sophie Leney from Norfolk County Council’s Trading Standards said: “Not only do people who purchase e-cigarettes have a part to play in ensuring they are using them safely, but the commercial premises selling these items also have a responsibility. This incident is part of ongoing work Norfolk Trading Standards is doing into the safety of such products. Our teams have and will attend Norfolk businesses in response to information we receive about e-cigarettes being sold without the correct chargers. 

“One of the main factors for e-cigarettes catching fire appears to be people using the incorrect charger such as one you would use to charge up a mobile phone. They are too powerful causing the e-cigarette to overheat which then poses a huge risk to you and your property.” 

This is the second incident of this kind reported to Norfolk Fire and Rescue Service over the last few months. Karen Palframan, Brigade Manager Service Delivery, said: “People who are trying to give up smoking may see an e-cigarette as an option which is better for their health. However, we, along with Trading Standards want to make the public aware of the potential risks associated with e-cigarettes and the precautions people need to take to ensure you and your family stay safe. 

“The events could have been far worse if the family hadn’t been awake and hadn’t reacted so quickly. We are hearing from colleagues around the country who have also had to deal with electronic cigarette-related incidents so it is important for users of these devices to follow fire safety advice.”

What precautions should consumers take? 

  • Ensure that you purchase your e-cigarettes from a reputable source
  • Make sure that you follow the instructions in regard to charging of the e-cigarette
  • Do not buy an e-cigarette if it doesn’t come with instructions
  • Use the correct USB charger/USB Mains Adapter intended for that particular model of e-cigarette. Do not ever use a substitute charger
  • Do not charge more than the recommended time
  • Do not charge overnight
  • Do not leave e-cigarettes charging unattended
  • Contact Trading Standards through the Citizens Advice Consumer Helpline on 03454 040506 if you have any doubts about the safety of e-cigarettes being sold locally
  • Ensure you have smoke alarms in your home and that they are tested regularly
  • Make a plan of what you would do in a fire and make sure everyone in your home knows it
  • Visit for further safety advice and to assess your home for fire risks

How does an e-cigarette work? 

There are two types of e-cigarette – ones with single use batteries and ones with lithium-ion batteries which are rechargeable. The rechargeable e-cigarettes have a battery-operated heating coil that gently heats nicotine liquid from a cartridge, enabling the user to inhale a nicotine vapour. This is believed to be less harmful than inhaling nicotine and smoke from a traditional cigarette. 

Why can e-cigarettes pose a safety risk?

The heating coil is powered by a rechargeable lithium ion battery. It is the lithium battery that may catch fire if overcharged, defective or damaged. This can lead to a cycle of heating called ‘thermal run away’ and may cause a fire. 

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