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Headquarters - OCC Wymondham


Norfolk Fire and Rescue Service Headquarters


Address:Norfolk Fire and Rescue Service
Operations and Communications Centre
Jubilee House
Falconers Chase
NR18 0WW.


Tel:  0300 123 1669
Fax:  01603 812261



     JOCC Wymondham  

In April 2016 Norfolk Fire and Rescue Service moved their Headquarters to share the building already used by Norfolk Constabulary.

Norfolk Fire & Rescue Service’s (NFRS) Senior Management Team have moved into Norfolk Constabulary’s Operations and Communications Centre (OCC) in Wymondham. The move means that the highest ranking officers in Norfolk Constabulary and NFRS will now be working in adjacent offices.

The chief aims of the move are to establish a more joined up approach between the two blue light services, deliver an improved service to Norfolk’s communities and simultaneously provide savings for taxpayers.

The latest collaborative move follows on from the successful relocation of NFRS’ data analysts moving alongside their police counterparts in OCC over a year ago.


Contact us

If you need a school visit we target these at Year 2 for Key Stage 1,  Year 5 for Key Stage 2 and Year 8 for Key Stage 3. If you have someone who is fire-setting and wish to discuss this with one of our advisors please contact us. We are sometimes also able to attend Community events but this will depend on resources, and we tend to target this to priority areas of our service. We do always look forward to hearing from you with any other queries.


How to Find this station

Please note - visitors should not park on the roads around HQ due to the fact we have private security firm enforcing payment/fines for non-authorized parking.

How to get there?

Postcode for Sat-Nav: NR18 0WW (Falconers Chase)


By car from Norwich

  • Take the A11 out of Norwich
  • Continue out over the A47 Bypass towards Thetford and London
  • 3 ½ miles south of A47 Bypass take the B1135 turnoff to Dereham, Wymondham and Gateway 11 Business Park
  • Turn right at the first roundabout and left at second roundabout
  • Take the first right after the second roundabout to arrive in the visitor's car park.


By car from Thetford

  • Take A11 towards Norwich
  • Turn off at B1135 to Dereham / Wymondham and Gateway 11 Business Park
  • Turn left at the first roundabout
  • Take the first right after the roundabout to arrive in the visitor's car park.


By train

The train station is located at Station Road, Wymondham, NR18 0JZ and is 1.5 miles from the Police HQ. Trains are available from Norwich or Cambridge.

Directions from the station:

  • Exiting the station, turn right
  • Turn left onto Station Road
  • At traffic signals, turn right onto London Road (B1172)
  • Arrive on Harts Farm Road
  • Turn right at roundabout onto Falconers Chase
  • Take the first right to arrive in the visitor’s car park.


By bus

There are three bus services that operate from Norwich to Wymondham and these are provided by First Group:

  • Number 13 bus service stops outside the Police HQ (only mornings and evenings)
  • Numbers 14 and 15 services stop at Norwich Road, close to the Norwich Road/Tuttles Lane East roundabout – a short walk from the Police HQ.

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