Wells

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Wells

Address: Burnt Street, Wells, NR23 1HW

Drill Night: Wednesday

Incidents attended: Click here for incident information

This is a retained station. It has a crew consisting of one Watch Manager and two Crew Managers and nine Firefighters.

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If you need a school visit we target these at Year 2 for Key Stage 1, Year 5 for Key Stage 2 and Year 8 for Key Stage 3. If you have someone who is fire-setting and wish to discuss this with one of our advisors please contact us. We are sometimes also able to attend Community events but this will depend on resources, and we tend to target this to priority areas of our service. We do always look forward to hearing from you with any other queries.

Resources

Water tender ladder

This section contains notes written by the crews of this station.

Our town is a small fishing town supported mainly by holiday trade, our camp site situated at the beach holds around 4000 people.

We have Holkham Stately Home 3 miles, we are surrounded by small villages and 10 miles away from Fakenham.

We became the first retained crew to join Norwich White Watch in the Road Traffic Collision Extrication competition and we will be entering again this year.

If you have any comments or queries please Contact us.

How to Find the Station

The New Fire Station at Ryston Close was opened on the 16th June 2006, having moved from the Priory road site which had provided 70 years of service to the community, during that time the town and local area had developed to a point where a larger modern station with better access was required.

This is a very active station dealing with incidents over a large area, including major road and rail networks, river systems, Industrial estates, and a growing population

Each year Downham Market compile their station plan. The plan enables the station management team to ensure that they are well prepared to deal with emergency in the local and wider areas.

The priorities for 2009/10 are:

RESPONSE

SERVICE PRIORITY : OPERATIONAL ASSURANCE

Improve our systems for securing operational assurance

STATION PRIORITIES:

1. Improve Core Skills

2. Maintain appliance and equipment in a constant state of readiness

3. Improve appliance availability.

PREVENTION

SERVICE PRIORITY: OLDER PEOPLE

Improve the safety of older people in their homes

STATION PRIORITIES:

1. Risk assess the vulnerability of the occupier following false alarm domestic dwelling calls and where necessary refer to partner agency to provide support.

2. Undertake a quick strike following a fire in a residential street.

3. Utilise opportunities to generate HFRC referrals for older people.

PROTECTION

SERVICE PRIORITY: SMOKE DETECTORS

Increase the number of working smoke detectors in domestic dwellings

STATION PRIORITIES:

1. Undertake quick strike following a fire in a residential street.

2. Fit or provide smoke alarms in properties visited during emergency calls where none exist.

3. Utilise opportunities to generate HFRC referrals.

PEOPLE

SERVICE PRIORITY: PEOPLE

To improve the overall competence of the workforce

STATION PRIORITIES:

1. Complete appraisals; undertake reviews and action training needs.

2. Improve use of PDR Pro.

3. Concentrate on risk critical training and core skills.

MANAGE

SERVICE PRIORITY: EFFICIENCY

To achieve future efficiency targets

STATION PRIORITIES:

1. Improve appliance availability.

2. Reduce hours lost due to sickness.

3. Reduce injuries by focusing training on risk critical areas.

COMMUNITY

SERVICE PRIORITY: UNDERSTANDING OUR COMMUNITY

To provide services that reflect the needs and expectations of the community

STATION PRIORITIES:

1. Support one major village event.

2. Respond to all requests positively giving explanation where station cannot support an event and signpost them to alternative sources of information (leaflets, CFS team, LRM support, website)

3. Liaise with partner agencies to develop customer focused initiatives to improve our prevention and protection targets.